Frequently Asked Questions
Discover everything you need to know about the Davidoff shopping experience.
What is the standard shipping timeframe for Davidoff products?
We offer premium worldwide shipping. Orders are typically processed within 24 hours and delivered within 3-5 business days for domestic orders, and 7-10 business days for international destinations.
How can I ensure I am purchasing an authentic Davidoff product?
Authenticity is guaranteed when purchasing directly from our official online store or authorized luxury retailers. Each product comes with a certificate of authenticity and unique serial numbering where applicable.
What is your return policy for fashion accessories and leather goods?
We accept returns within 30 days of delivery, provided the items are in their original, unused condition with all tags and packaging intact. Please note that personalized items are final sale.
Are Davidoff leather goods covered by a warranty?
Yes, all our leather goods and fashion accessories are covered by a two-year international warranty against manufacturing defects from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and American Express, as well as digital payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my Davidoff products to ensure longevity?
To maintain the quality of your items, avoid prolonged exposure to direct sunlight and moisture. We recommend using a soft, dry cloth for cleaning and storing leather goods in the provided dust bags when not in use.